Knowledge Base

Extended Frequently Asked Questions

Detailed answers to 12 common questions about using Tpexora - Business Manager, managing quotations & ledgers, data privacy, and account control.

1. What is Tpexora - Business Manager and who developed it?
Tpexora - Business Manager (package ID: com.tpex.tpexora) is an all-in-one Android business management app developed by Tpex Digital in Pakistan. It is built for shopkeepers, traders, wholesalers, freelancers, and small businesses to manage quotations, invoices, customer directories, party ledgers (khata), and daily sales.
2. What are the core features included in Tpexora?
Tpexora combines five core modules: (1) Smart Quotations & Estimates, (2) Professional Invoices & Billing, (3) Customer Profiles & Directory, (4) Customer Ledger / Khata (debit and credit tracking), and (5) Real-Time Sales Tracking & Summaries.
3. How do I create a quotation and convert it into an invoice?
Inside the Quotations tab, select a customer, add your items or services with quantities and rates, and save the quotation. When your customer approves the estimate, tap "Convert to Invoice" to generate an official bill immediately without re-entering data.
4. Can I track partial payments and overdue customer balances?
Yes. When creating or updating an invoice, you can record full or partial payments. Any remaining unpaid balance is automatically reflected in the customer’s ledger statement so you always know how much is receivable.
5. How does the Party Ledger (Khata) keep balances accurate?
Every time you record a credit sale or log a payment received from a customer, Tpexora updates that customer’s running ledger balance chronologically. You can view the complete transaction history for any party at any time.
6. Can I share invoices, quotations, and ledger statements with my customers?
Yes! You can export or share clean, formatted invoices, quotations, and ledger statements with your clients via WhatsApp, email, or PDF printouts directly from your Android phone.
7. Is Tpexora only for businesses in Pakistan?
While Tpexora is proudly built by Tpex Digital in Pakistan with local business workflows in mind, it works great for small businesses, traders, and freelancers worldwide.
8. Does Tpexora sell or share my business records with third parties?
No. We never sell, rent, or trade your personal information, customer lists, invoices, or sales figures to third parties or advertisers. Please review our Privacy Policy for complete transparency.
9. What permissions does the Tpexora Android app require?
Tpexora follows a strict least-privilege model. We do NOT access your precise GPS location, SMS messages, call logs, or scrape your device contacts. Standard network access is used for app synchronization and updates.
10. Does Tpexora replace a certified chartered accountant or legal tax advisor?
No. Tpexora is a self-service business management and record-keeping application. You are responsible for verifying the accuracy of your entries and consulting a qualified professional for formal tax or statutory compliance.
11. How do I permanently delete my Tpexora account and business data?
You can initiate account deletion directly inside the app settings or submit an email request via our Delete Account page (or by emailing info@tpexdigital.com with the subject "Delete my Tpexora account"). All verified requests are completed within 30 days.
12. How can I contact Tpex Digital for technical support or feedback?
You can email us anytime at info@tpexdigital.com or use the client-side mailto form on our Contact page. We typically respond within 24 to 48 business hours.

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